SHIPPING & RETURNS
SHIPPING
All shipping charges are in USD$. We endeavor to ship orders as quickly as possible. We do not ship on weekends or public holidays but will dispatch on the next business day.
UNITED STATES
Delivery Time
48 hours from dispatch – Tracked
Pricing
$5.00 USD
UNITED KINGDOM
All UK orders are sent via Royal Mail from our UK warehouse. Shipping is FREE in the UK, with NO customs charges.
Delivery Time
2-3 days from dispatch. Not Tracked
48 hours from dispatch – Tracked
Pricing
$7.00 USD
EUROPE
All European orders are sent via Royal Mail from our UK warehouse, with NO customs charges.
Delivery Time
48 hours from dispatch – Tracked
Pricing
$8.00 USD
CANADA
Express Shipping
All Canadian orders are sent via USPS/Canada Post and DHL from our UK warehouse. Customs charges may apply.
Delivery Time
48 hours from dispatch – Tracked
Pricing
$8.00 USD
NEW ZEALAND, HONG KONG, JAPAN, MALAYSIA, SINGAPORE
Express Shipping
Standard orders to these countries are sent via USPS from our UK warehouse.
Delivery Time
7-21 days from dispatch
3-5 days from dispatch
Pricing
$12 USD
$35 USD
ISRAEL, SAUDI ARABIA, UAE, BAHRAIN
Express Shipping
DHL
Please Note:
vikkisnaturals is not responsible for import taxes and charges that are at the discretion of each country. Please check with your individual postal service for charges applicable to the country you are shipping to.
Delivery Time
7-21 days from dispatch
3-5 days from dispatch
Pricing
$35 USD
Email our team and tell us where you would like vikkisnaturals to start shipping to. We are working hard to bring vikkisnaturals.com to every corner of the world!
RETURNS
We are excited to bring our brand in front of you If for some reason you are not satisfied with the product, we would be more than happy to help you resolve any issues.
Guidelines
Returns are valid within 14 days of purchase. Return shipping charges are to be paid for by the customer. Any discounts received on your original purchase will be recalculated when the return is processed. Refunds exclude any shipping charges incurred.
Return Process
To return an item, please email Customer Service: return@vikkisnaturals.com
Please be sure to include the following information:
– Customer name and date of purchase
– Reason for return
– Order Number
Upon receipt of your request, we will send you an authorisation number and instructions on where/how to return the item(s)